The whole at a glance – step by step to success
Successful bot projects are characterized by the fact that the user is confronted with an artificial intelligence which is clearly identifiable as such for the user. In addition, the user is provided with exactly the information he needs at the right time and in the right place through sophisticated user guidance and dedicated support.
The user finds the bot – not the other way round. This increases the acceptance rate enormously and the bot actually appears intelligent. On the other hand, the application area and the tasks of the bot must be clearly identifiable and delimited for the user.
Individual start screen
Navigation by voice or keyboard input
Direct feedback on user input
The bot is fully integrated into the website
User-defined hints depending on user behavior
Classic navigation always available
Non-linear conversation possible at any time
Return to the starting point via automatically generated buttons
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